Privacy policy

At Dienroo.com.au, we prioritize your privacy and data security. This policy explains how we collect, use, and protect your personal information.

1. Collection of Personal Information
We collect the following when you register or transact with us:

Full name

Email address

Delivery/billing address

Payment details (processed securely, not stored)

Additional data may be provided voluntarily via orders or customer support. Only authorized Dienroo staff access this information.

2. Use of Personal Information
Your data is used to:

Process orders and payments

Provide customer support

Personalize your experience (e.g., tailored offers)

Comply with legal obligations

3. Data Sharing & Disclosure
We do not sell or share your data with third parties, except:

With your consent (e.g., couriers for delivery)

For legal compliance (e.g., court orders, fraud prevention)

Service providers (e.g., payment gateways) under strict confidentiality agreements.

4. Your Rights
You may:

Access, correct, or delete your data

Opt out of marketing communications

Request data portability

Withdraw consent (where applicable)

Contact us at connect@dienroo.com.au to exercise these rights.

5. Security Measures
We implement:

TLS 1.3 encryption (AES-256) for all data transfers

Secure HTTPS connections across our website

Regular security audits to prevent vulnerabilities

Password-protected accounts with hashed storage

Payment details are processed via PCI-DSS compliant gateways (e.g., Stripe, PayPal, Shop) and never stored on our servers.

6. Cookies & Tracking
We use cookies to:

Enable core functionality (e.g., shopping cart)

Analyze site traffic (anonymized where possible)

Deliver targeted ads (opt-out available)

7. Policy Updates
We may revise this policy periodically. Material changes will be notified via email or website notice. Continued use constitutes acceptance.